Frequently Asked Questions

Do you have a question?
Here you can find a collection of the answers to the most common questions people ask about Interim Management Projects.
If you have a question that isn't answered here, please contact us.

About us

• What do we do?
  Interim Management Projects is a platform gathering more than 20.000 Interim/Freelance Managers. The objective of our service is to create more visibility towards the market for our members and connect them with their next client and mission.
• How to contact us?
  - If you have a problem related to your billing or your payment, please contact sales@improjects.eu
  - For any other question, please contact support@improjects.eu
• Are we a recruitment agency?
  Interim Management Projects is not a recruitment agency. Our role is to facilitate the contact between a company looking for a candidate and an interim/freelance manager looking for a new project.
• Do we have an impact on the recruitment process?
  Interim Management Projects does not have any impact on the recruitment process.
• In which countries are we active?
  Interim Management Projects is active in Belgium, the Netherlands, the Grand Duchy of Luxembourg, the United Kingdom, France and Germany.

My Account

• How to create an account?
  To create an account, click on "sign up" on the right upper corner of the home page, or simply click here.
• Why do you need an IMP account?
  The creation of an account is compulsory to be able to apply for the projects available on the platform. You will also need an account if you would like to be visible to the recruiters working with us.
• My profile, how and why filling it in?
  It is important to complete your profile as well as possible (add a photo, a description, choose the skills and complete your experience). An exhaustive profile will give the companies and recruiters an idea of your expertise and will be decisive in their choice.
• Who can see my profile?
  Every visitor on the platform can see your profile, but only members have access to your personal information such as e-mail address and telephone number if applicable.
• How to change my password?
  To change you password, go to the "my profile'' page and than click on "edit your password" in the box on the right side of the page.
• Why should I ask for references?
  Recommendations will help you gain credibility and improve the relevance of your profile. An external assessment will also allow the recruiter to have a feedback on your previous assignments.
• How to ask for a recommendation?
  To ask for a recommendation, go to your profile and under the "Education" section you will find the "Recommendations" section where you can ask for a reference by clicking on "Ask for one".
• How to refer someone?
  To add a referral, go to the profile of the member you would like to refer and click on Post a recommandation. It is important to insert your personal contact information on the form that will appear, so that the company that is interested in the person you recommend could contact you for more details.
• How to delete my account?
  If you wish to delete your account, please send an email to the following address: support@improjects.eu and we will take the necessary actions.

Premium and Basic Subscriptions

• When may I submit my application?
  Apply as soon as new offers are posted on the platform and increase your chances of getting hired. The free members have to wait 10 days in order to be able to apply.
• How many applications may I submit?
  Improve your chances of getting hired through the premium membership that allows you to submit as many applications as you wish. Free members can only submit 1 application per month.
• What about the visibility of my profile on the platform?
  Be the first one to appear when recruiters look for professionals in your field of expertise and increase your chances of being contacted for assignments that require your skills and experience. Free members always appear under the premium profiles.
• How does IMP promote my profile?
  Premium members have the opportunity to get an interview with our team about their experience and expertise that we will share on our social networks and on our newsletter read by more 60.000 profesionals.
• Do I have access to the recruiter's information?
  Premium members have immediate access to the recruiter’s contact details and company information which give them a detailed idea (better understanding) of the opportunity. Free members don't have access to those information.
• May I get in touch with other members of the platform?
  Premium members have the opportunity to contact an unlimited number of managers directly through our platform and build up their network with professionals looking for new collaborators.
• How to modify my current subscription?
  I you currently have a basic subscription and would like to upgrade it to a premium subscription, click on "upgrade" on the top of the home page and choose the premium subscription that fits your need.
• How to stop/cancel my subscription?
  If you wish to stop/cancel your subscription, please send an email to support@improjects.eu
  The cancellation of your premium subscription will take effect at the end of the period for which you've paid for.
• What are the different types of premium subscriptions?
  You can choose between the premium monthly subscription and the one year premium subscription.

Search and Apply for a Project

• How to find a project?
  To find a project, click on "find a job" on the top left corner of the home page, or click here.
• How to use filters?
  In order to easily find the most suitable project, you have different filters at your disposal: country, category, position, activity sector, project duration and language. Choose the ones that fit with your profile and build a shortlist of suitable projects.
• How to apply for a project?
  To apply for a project, you first need to create an account. Once your account is ready, you can simply apply for a project via the "Apply for this project" button at the end of the job description.
• How will I get a feedback on my application?
  Answers to applications are only sent via the email address linked to your profile, not via the platform itself.
• Why do certain companies appear confidential?
  The members using a basic subscription don't have access to the company's information. To get access to the company as well as the recruiter's information, subscribe to premium here. If you would like to have more information about our premium offer, please refer to the Why should I choose the premium subscription page.
• How to get in touch with the hiring company?
  You will find the hiring company's email address as well as the hiring company's person of contact on the top right corner of the job description page. Please note that only Premium members have access to those information.

Billing

• What are the available payement methods?
  We accept major credit cards such as Visa, MasterCard and Amex
• I have a problem with my payement what should I do?
  If you encounter a problem with the website as you are trying to make your payment, please contact support@improjects.eu. We will answer within 24 hours.
• What about the payement security on this website?
  Our website is only available through secure https connection which guarantees the safety of your personal information. Your credit card details are securely stored with our payment processing partner using bank-grade encryption.
• What is payment automatic renewal? How does it involve me?
  All Premium subscriptions are subject to automatic renewal. At the term of your current subscription, your subscription is automatically renewed for the same period of time as your previous subscription.
• What do I have to do to extend my subscription?
  You don't have to do anything, all premium subscriptions are subject to automatic renewal. If you chose a premium monthly subscription, your premium access will last 30 days on from the day you purchased the premium subscription and will be automatically renewed at this end of its term.
• How to stop payement automatic renewal?
  To stop the automatic renewal of your premium subscription, please notify us by email at support@improjects.eu
• Is it possible to get an invoice?
  You can have access to your invoices under my profile>Invoices and orders.

Manage newsletter subscription

• How do I stay up to date with the latest news?
  You can manage your newsletters preferences on your profile page > Managing my newsletters
• How do I know about the latest projects?
  You will receive a weekly newsletter called "job alert" which will keep you up to date with the latest jobs posted on the platfrom according to the categories you chose when you created your profile.
• How do I unsubscribe from the newsletter?
  You can manage your newsletters preferences on your profile page > Managing my newsletters