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Patricia N.

 BRUSSELS | Belgium


Multi-skilled and experimented H.R CONSULTANT & HR INTERIM MANAGEMENT

LECTURER - TEACHER in management school – TRAINER in companies


Management in the High-Tech Industry, Services and Retail Luxury Goods

Experience in global and matrix organizations but in SME as well

Multiple country experiences or relationship: Belgium, Ethiopia, France, Germany, Madagascar, Netherlands, Rwanda, UK, USA


Skills & experience

·        Design & implementation of HR strategy

·        Workforce planning and organization designJob descriptions design, Talent acquisition & Employer branding

·        People development, Performance, Career & Talent management

·        Learning and development management

·        Backup-plan, Succession plan, People review

·        Motivation and coaching

·        Design and implement all HR processes and policies (incl training)

·        HR projects and change management

·        Development of company mindset and values, team spirit

·        Grading system, comp and benefits scales/policies

·        Employee / industrial relations and negotiations with unions

·        HR quality system vs standards (ISO or other) - HR audit 

·        Mediation in social conflicts (alternative dispute resolution)

·        Various trainings on all H.R topics (Company or University)

·        Internal HR communication



Contract Negotiation
External Recruitment
Internal Recruitment
Job Description
Career Management
Internal Mobility
People Development
Performance Management
Retention Strategies
Succession Planning
Talent Acquisition
Training Development
Talent Management
Business Strategy
Change Management
Hr Policies & Procedures
Hr Transformation
Implementation tools
Labor Negotiation
Labor Relations
Organizational Design
Reorganisation of Department
Set Up Department
Union Consultation
Workforce Planning


Career Couseling
Team Building
Bonus Programs
Compensation Structure
Employee Benefits
Rewards Strategies
Heallth & Safety Management




Mother tongue




Chemistry / Parachemistry



H.R Director Ad-interim

·     Full H.R.D responsibility and day to day supports

·     Managed RH strategy and organizational review

·     Handed unions management and annual negotiations

·     Conflicts management project in one of the laboratories

·     Settled court cases management


·     Managed the strategic alignment with Business Group’s politics

·     Participated in the definition of long-term business objectives and defines the local strategic HR priorities

·     Implemented & executed HR processes requirement and roles for respective organization

·     Advised managers and HUB BU Manager on all HR queries

·     Managed labor relations: lead meetings with unions and negotiate collective agreements 

·     Led recruitments of workers, employees, managers and manage onboarding plan

Optimized HR administrative activities, remunerations and advised line managers in day-to-day activities


·     Advised on company HR strategy and organization design

·     Design and lead a leadership program + coaching for 25 managers (18 months)

·     Trained about managing and evaluating trainings

·     Designed and trained about Talents Management system

·     Refreshed / designed a homemade Performance Management system, trained & coached up to 45 managers and set up

·     Designed and trained managers about how to write an effective job description

·     Designed a homemade grading system, trained & coached 45 managers and put it in place

·     Detailed examination and set up a new compensation and benefits plan

Trained about : “Create a HR strategy” , “Talent management as a part of HR strategy” , “H.R practices in a multicultural / intercultural team”


·     Advised on HR strategy &organization design

·     Recruited executive & expatriated in Rwanda and Ethiopia: GM, Commercial Dir, Technical Dir, CFO, HRD...

·     Designed new JD and set up in 3 counties (included mangers training and coaching)

·     Designed and set up various company tied HR processes in 3 countries: Performance Management, Individual

development plan, back up and succession plan, Individual performance plan…

·     Drafted trainings and trained managers in various HR topics: How to set up SMART objectives, PM system,

·     How to recruit efficiently, How to write an effective job description, Training for trainers around the group

·     Created a HR department in a green field project in Ethiopia

·     Trained and coached HR Managers in Addis-Ababa and Kigali

·     Defined training policy and “company academy” for 2 countries

·     Designed a homemade jobs classification system, trained/coached managers and put it in place in 3 countries

·     Wrote an HR manual with 15 policies applicable for 3 countries

·     Analysed salaries in Ethiopia and proposed a salary scale


·     Full HRBP responsibility for Retail, Wholesale and BU’ Management team + IT and Finance dep.

·     Supported senior management regarding HR strategies, annual plan, workforce plan & KPIs follow-up

·     Supported people/line managers regarding various HR needs/issues.

·     Ensured recruitment of store staff, various employees and managers, (130 in 2 years) in a growth plan. 

·     Responsible for the execution and adaptation with excellence of all the HR processes in the BU

·     Staff individual development plan, performance management, talent management, succession plan…

·     Worked closely with the training team to ensure that training & coaching were implemented correctly

·     Participated in the union delegation meetings

·     Developed and maintained a coherent comp & ben offer for different employee groups in the BU

·     Ensured legal compliance of contractual agreements and people related practices in 4 countries

·     Payroll management and administration for 4 countries

·     Budget and cost management: Wages budget 5M€, recruitment cost, HR budget 1,5M€


Specific HR projects:

·     Managed 7 store openings and 4 closures in UK, France and Belgium

·     Participated in a Hub implementation project and Knowledges transfer in Asia 

·     Created a UK staff handbook and a UK Health and Safety policy

·     Set up a new system of health insurance and life insurance for the French employees

·     Implemented yearly engagement survey: analyses, follow-up and actions in 4 countries


·     Implemented the Business Group’s strategy, requirements and rules.

·     Managed workforce planning: risk analyses, benchmarking, RACI organization, back-up plan and

·     succession planning, competences matrix for each department

·     Led recruitments of workers, employees and managers and managed onboarding plan

·     Implemented /developed processes /policies e.g work rules book, drug abuse management approach

·     Implemented a new career and talent management system for 80 jobs

·     Managed Performance: set up an evaluation and appraisal process, calibration review, comp & ben aspect

·     Talent management.: talent map, IDP, promotions, mobility management, high potentials management

·     Managed labor relations: preparation and chairing of meetings with employee representatives 

·     Negotiated with union of yearly bargaining rounds and various collective agreements 

·     Implemented yearly engagement survey: analyses, follow-up and actions

·     Owned HR quality system for ISO or FDA certification and corporate audits

·     Managed legal issues and court case

·     Optimized HR administrative activities, remunerations and advise line managers in day-to-day activities

·     Budgets & cost analysis: Wages 10M€, training 300k€, temporary workers 700k€


                     Specific H.R projects:

·     Managed a new Joint-Venture – HR perspective

·     Set up a change behaviors project

·     Implemented new training management software


·     Advised, developed and implemented HR strategy: from business goals to local initiatives

·     Implemented the Group’s requirements and rules

·     Led recruitment of all job profiles (admin or technical, workers or executive)

·     Advised managers on their day to day queries

·     Prepared and chaired meetings with employee representatives and negotiated with unions

·     Created internal communication tools and procedures

·     Managed training policy and implemented new training software

·     Participated in a cross-industry training initiative for the packaging industry

·     Budgets & cost analysis: Wages 6M€, temporary workers 600k€, recruitment and training 300k€


                     Specific HR projects:

·     Implemented specific competency management process: 69 JD, competencies matrix, mentorship program, IDP

·     Managed new professional job classifications and compensation plan – via Hay method

·     Conducted a project to review ergonomic related working conditions and new ways to integrate disabled workers

·     Implemented a new payroll software


 Subsequent Master



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