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Sint-Amands | Belgium
Available for a new mission
Eddy C.
Business Unit Manager
CEO
Country Manager
Other
Change Manager
Project Manager
Description
Skills
Expert
Headquarter
Holding
Local Sales Office
Multinational
Small & Medium Enterprise
10->20
20->50
50->100
100->200
Business Process Reengineering
Company Valuation
Reorganisation of Department
Review of Procedures
Set Up Department
Set Up New Entity
Work in Progress (WIP)
Advanced
200->400
Languages
Industries
Machinery & Equipment
Industry
Electronics / Electricity
Services
Information Technology
Audit & Consulting
Experiences
Managing Director - Country Manager Sales & Service
consolidation and professionalization of the local organization by reviewing structures and business processes – implementation of field service improvement plan – setting and monitoring of sales, service & project execution KPI’s – implementation of best business practices and team member’s roles and responsibilities – business development: new business and service revenue growth with 25% - own sales orders secured : > 4 Mio € over 4 years (projects and SLA’s) – profitability review, pricing, project management – EBIT performance: from loss to profit in 3 years – roll-out of field service and project planning tool – “Best Boss” team awardArea General Manager Service & Solutions
area implementation project: restructuring after acquisition by resizing the organization, identifying the gaps, re-engineering, planning and implementation (over 6 months) – sales productivity and operational performance improved : CI/BBP action plans – increased visibility on the market via dedicated marketing actions: new product flyers, exhibitions, road shows, presentations : all resulting in 20% more price inquiries – P&L FY08 (vs FY07): Revenue +7%, SG&A -12%, EBIT +14% – P&L FY09 (vs FY08): Revenue -5%, SG&A -8%, EBIT +2%: challenge was to keep the same EBIT performance in a period with lower sales volume (global economic crisis): goals achieved by reducing SG&A (overhead) and by increasing efficiency and GM – health & safety : zero tolerance : taking the lead in organizing monthly tool box sessions, site audits, project safety plans and employee observationsAftermarket Manager
transformation from reactive to a proactive service organization by driving a customer care and sales focused culture resulting in sales growth of 23% over 3 years – reviewing, monitoring and adjusting gross margins on products, projects and services, resulting in a significant EBIT improvement (up to 38% ROS) – reorganization of the spare part supply chain and warehouse structure: MRP planning, stock takes, identifying obsolete items, reviewing RMA process and inventory planning... Result: reduction inventory level with 40%, significant improvement of delivered service levels: catalogue parts delivered within 24 hours, critical parts in stock...Aftersales Manager
roll-out of the complete aftermarket activities (sales & operations) in the Benelux Area – introduction, promotion and sales of aftermarket products & services, yearly successive growth of 20% – service level agreement coverage > 90%Education
Subsequent Master
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