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Dirk D.

 Oudenaarde | Belgium

 Description

MAIN PROFESSIONAL EXPERIENCE: 
Executive Interim Manager (crisis & Change management, several senior roles)
General Management (Global innovation in FMCG)
Senior & strategic Consulting, Program / Project & IT Management, Coaching project & program managers, Business unit & IT Management

Certified Coach for Project Leaders to grow talent and performance

Passion for Health & Sports coaching, for individuals, groups and companies striving for wellbeing and creating a better Balance in live. 


 Skills

Expert

Coordination Center
Headquarter
Multinational
Shared Service Center
Small & Medium Enterprise
20->50
400->1000
1000->5000
>5000
Business Process Reengineering
Close Down
Reorganisation of Department
Set Up Shared Service Center (SSC)
Start Up

Advanced

Holding
100->200
200->400
Mergers & Acquisitions

Intermediate

Public Limited Company

 Languages

English

French

Dutch

Mother tongue

German

Spanish


 Industries

Machinery & Equipment

Industry

Retail

Services

Information Technology

Healthcare / Bodycare

Audit & Consulting

Tourism & Leisure

Banking & Insurance

ONG /Non Profit

Education & Training

Environment

Agriculture


 Experiences

Business project manager

Implementing the process mining tool - SAP/Celonis - for both processes purchase to pay and quote to cash. 

Business project manager

Proof of value implementation of Process mining tool - SAP / Celonis for the processes purchase to pay and quote to cash. 

Business project manager

Process mining tool - SAP/Celonis Process mining - implementation.  

Managing Director

• Implementing a major Belgian Botanical event in the city of Ghent. Starting from a scratch organisation of 2 persons. Delivery of a 10 days event resulting in 130.000 visitors on a trail in the city connecting 4 cultural art locations. • Award winning 3rd place 'best cultural event 2016'

General Manager CSR a.i.

Corporate Social Responsibility – Implement structure, organization, implement 22 Focus areas and follow-up progress against targets set by each Business unit (Retail, Manufacturing, Whole Sale & Retail). CSR includes responsibility to set up an Enterprise Risk management model & follow-up for Europe. ISO coordinator Responsibility for Head Office ISO/TS 16949. Certified as internal auditor ISO/TS 16949. Linking strategically all CSR activities with the Business activities. Develop and train the successor.

Content manager a.i.

Interim Content manager for production of content and publication for both on-line and print, for 3 Brands (Thomas Cook, Neckermann and Pegase) for 2 Tour Operators Car/City and Flight Holidays. Brought in stability from crisis to a well organised and planned production environment with focus on performance and quality. Led major cost cutting projects and re-organisation to a successful operation.

Strategic Consulting a.i.

Industrial Cooling towers, HAVC manufacturing Sales & Distribution. Strategic assignment to audit current ways of working at the factory and the own sales & distribution affiliates. Recommended new strategy and business model and action plan to close the gap. Implementation support phase 1 – CRM implementation.

Program Manager HQ-Relocation a.i.

– Bananas, Healthy Beverages & Snacks, Processed food ingredients, Fresh cut fruits, and smoothies. Engaged as Relocation Program Manager Europe, overlooked all relocation aspects of the EU&ME Headquarter functions move from Antwerp in Belgium to Rolle in Switzerland. Guaranteed Business Continuity for all business critical processes the HQ is involved in.

Program Manager Upload a.i.

Travel e-Business. Taking over, reviewing and improving the business process of uploading content for all web-channels of Thomas Cook, Neckermann and Pegase Belgium. Setting up a multi-disciplinary team to coordinate and improve quality of all data and processes to upload brochures. Coaching and transferring responsibilities to an internal selected Upload coordinator. Result in reduced upload team resources, minimal issues and faster (average 16days) products to market release.

Global Director Draft on-Trade Innovation a.i.

2006: Served a 9 months period as interim Global Director - Draft Innovations,

General Manager Innovation PerfectDraft a.i.

2005: Took over an Innovation Product (PerfectDraft = 6L Home beer dispenser) – implementation Programme ‘in crisis’ mode. Installed focus on integral approach across all aspects of the business. Set focus on Cost, Quality & Value engineering to ensure a World class product & profitability. The teams directed covered Finance (monitoring business case CAPEX & NPV over 10 years, monthly P&L EBITDA level reporting), Brewery support, Brewery engineering, Legal, coordination of Development (R&D), Quality, Sales & Distribution, Marketing, Logistics and Procurement (sourcing China). Was next to the internal Management of the programme also in charge of the Partner Alliance management with Philips on a daily basis. 2006: Served a 9 months period as interim Global Director - Draft Innovations, 2007: Re-engaged in the PerfectDraft business due to the success of the first deployments in Western Europe and the need to reinforce the Management of it, I installed a more dedicated team to prepare the organisation for a better support and further roll out. Reviewed and proposed the strategy for Home Draft Systems. With renewed strategic support and funding from the new Chief Marketing Officer and the board, PerfectDraft business unit is further expanding as the greatest innovation in the beer world since decades.

Senior deployment Programme Manager a.i.

For a global HR services company, responsible for the pilot country solution deployment in Germany. Stream-lining deployment organisation in IT-EMEA towards customer oriented and successful delivery. Introduced Business process optimization and validation before IT implementation to create engagement and tracefull successful implementation.

European IS programme Manager a.i.

Responisible for IT projects in the launch of a new small car . Responsible for monitoring, coaching, setting up the program office and reporting IS progress to the strategic Task force steering group. Programme encompassed 12 Projects for a budget in excess of 3 Million Euro.

Guest Professor Project Management

lectured 2 courses for a Master degree Project Management (PMI) within a post-university education. in 2003, 2004, 2005. Lectured 2 courses: (a) – Financial aspects of Large Investment Projects and (b) – Project Cost Management.

Managing Principal

Solution Centre operations Manager – QA – Methodology – Client Delivery board facilitator – Account Management •Was responsible for the internal operations & people Management of the Solutions centre group – Group of IT consultants (+125). Tasks included assisting in developing and coaching IT careers in terms of training, coaching Project and program Managers, shaping the organisation, planning and follow-up of budgets. P&L responsibility. Reporting to the Solution centre Partner. •Project managed 2 Office closures and Office move Projects smoothly on time and budget. •Led a Stock market application Performance improvement Project. •Re-organised a development team to deliver against plans and streamlined the development process through focused activities and responsibilities. Reduction of headcount. •Responsible for improving in-house methodology; QA on major client Projects and set-up and facilitating the top 20 Client-Projects Delivery board. •Account Management of about 15 relative small accounts (Bank & Insurance Companies.

Program manager

Project Portfolio Y2K -Data Standards-Euro - Data Warehouse and Web/e-Business •Setting up the Intranet, e-business strategy and Business case within the “Communication Effectiveness” Programme •Co-ordinated and coached the IS Euro Project planning as representative of IS in the Euro Task Force for the Greater Europe Group. •Implemented Project Management practices by facilitating over 90 Project & Programme start-ups (leading by example) across the Greater Europe Group including Project Managers coaching through to successful completion. The nature of these Projects ranged from pure IS to pure Business Change initiatives and Bottler Merger & Acquisition. •Facilitated and coached a major Business Process Improvement of the ‘Art work’ process across 4 countries. This resulted in the set-up of a European Centre of Excellence in Brussels supported with a workflow system implementation. ROI in 2 years following an EVA business case model. The concept is still valid and has grown to service over 50 countries. •Responsible for building a Data Warehouse team and infrastructure for the Greater Europe Group. The Programme encompassed defining a European actionable data strategy; primarily implementing the Companies common Marketing Decision Support application; implementing a stable Enterprise Information Warehouse (EIW) production support capability for pan-European EIW Solutions;.

Senior Business Analyst

• Re-packaged the E&Y Methodology to a pragmatic and Business focussed , deliverable oriented approach. Made it simple and straight forward, from bureaucratic to effective. • Conducted a Business Process Improvement Project in Brussels for Purchasing process and Budget Control.

Senior Management Consultant

• Assisted with the selection of a European & African billing system for DHL. • Conducted a Technical Strategy study for DHL - Reviewing AS/400 Strategy and assessing the feasibility of an Open Systems architecture - • Reviewed purchasing applications to audit security for a Food manufacturer Did Interim MIS Management for Warner-Lambert Belgium. • Made a Strategic Information Systems Plan for Warner-Lambert Belgium. • Made a Request for Proposal for acquiring an integrated software Package for Warner-Lambert Belgium. Marcam was selected. • Assisted in feasibility (Cost/Benefits) study to Implement SAP R/3 within Warner-Lambert Europe.

IT Manager

• Managed 10 IT persons in a complete custom-made software environment. • Made study to introduce bar code follow-up within the finishing goods production unit. • Project managed the migration of a dual S/38 environment to one AS/400 system. • Project managed MRP-I implementation for the finishing goods production unit.

System Development Manager and Database Administrator

Systems Development Manager - IBM (4381) Mainframe environment Data Base Administrator - IDMS Data Base architecture • In charge of Data Base administration in an IDMS data base environment. • Responsibility of Systems Development Manager after one year. • Project managed several banking application Projects. • Developed a plan to Implement Methodology within the development environment.

Trainer OS / Analyst Programmer

• Made introductory course and tutored 3-day Course on Operating Systems (MVS/XA) for IBM 3090 mainframe environments. • Did analysis and programming in IBM mainframe environments (batch COBOL and ADS-online) mainly at Gemeentekrediet in Belgium.


 Education

 Academic bachelor (3y) + Master (1 or 2y) (old: Higher Education Long Type)


 Recommendations

Patrick (Director HR Europe and Corporate Affairs)
Bridgestone Europe
Dirk has worked almost 3 years under my responsibility to settle the fundations of CSR in our Group in Europe as a strategic business driver. Dirk demonstrated quickly his sense of adaptation, his strong capability to set the basis of an important project and to define the steps considering different angles (culture-Biz- People- Environment-investments) to make it happen where biz became a real actor of the change. I am open to further practical illustrations of my above comments. Patrick Woitrain

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